Are your services available for individuals or just for families?
How will my privacy be protected?
Is Firefly Children and Family Alliance the same as the Indiana Department of Child Services (DCS)?
I know I need help, but I’m afraid to seek services.
Do you take Medicaid or any health insurance plans?
What if I can’t afford services?
Are all services offered at all locations?
Can I get help through more than one of your programs?
Do your therapists prescribe medications?
What are my rights as a client of Firefly Children and Family Alliance?
Firefly Children and Family Alliance takes the rights of our clients very seriously. Please review our detailed list of client rights and responsibilities.
What if I have a complaint or grievance about my services?
We make every effort to meet our clients’ needs. If you feel that you haven’t received the assistance you require, please follow our grievance procedure to let us know what happened.