Frequently Asked Questions (FAQs)

Learn more about therapy services at Firefly

empty
empty
What is outpatient therapy?

Outpatient therapy allows you to live at home and attend scheduled therapy sessions at a clinic or virtually. It is less intrusive than inpatient therapy and supports normal daily routines.

What is the difference between outpatient and inpatient therapy?

Outpatient therapy takes place in a clinic you travel to, or virtually via zoom, while inpatient therapy occurs in a hospital or rehab center where you stay on-site.

What happens during a typical therapy session?
A session usually includes:
  • A review of symptoms or concerns
  • Therapeutic exercises or talk therapy, depending on the specialty
  • Discussion of progress and setting goals
What happens at the first appointment?
The first session typically involves:
  • A comprehensive assessment
  • Review of your medical or mental health history
  • Establishing a personalized treatment plan
How long is a therapy session?

Typical sessions last 30–60 minutes, depending on the program. Initial evaluations are usually longer, requiring up to 2 hours.

How is outpatient therapy paid for?

It is typically covered by Medicaid and most major insurance plans or self pay. Sliding fee scales are offered based on capacity. 

Types of insurance accepted:

    • Aetna Commercial  
    • Anthem Commercial
    • Anthem MCE
    • CareSource Commercial
    • CareSource MCE
    • Evernorth(Cigna) – Commericial
    • Medicaid (IHCP)
    • MHS (Ambetter) Commercial
    • MHS (Cenpatico) MCE
    • Optum (UHC, UMR) Commercial
    • Optum (UHC, UMR) MCE
What types of therapy approaches are offered?
Depending on your needs, therapists may use:
  • CBT (Cognitive Behavioral Therapy)
  • Eye Movement Desensitization and Reprocessing (EMDR)
  • Credentialed Sexually Abusive Youth Clinician (CSAYC)
  • Art Therapy
  • Theraplay
  • Parent-Child Interaction Therapy (PCIT)
  • DBT (Dialectical Behavioral Therapy)
How often do I need to come to therapy?

Frequency varies based on your goals and needs. Many people attend 1-2 times per week initially. 

How long will I need outpatient therapy?

Duration depends on your condition and progress. Many treatment plans last up to 8 weeks, but this varies.

What should I wear to therapy?

Comfortable, loose-fitting clothing. 

What should I bring to my appointment?
Common requirements:
  • Insurance card
  • Photo ID
  • Medication list
What kinds of issues does outpatient therapy treat?
Outpatient therapy is used for: mental health concerns (anxiety, depression, trauma), substance use issues, relationship issues, etc.  
Can I continue normal activities while in outpatient therapy?

Yes. One of the biggest advantages is being able to work, attend school, and maintain family routines.

Can my therapist prescribe medication?

Generally, no—most mental health therapists cannot prescribe medication. Physicians, psychiatrists, or nurse practitioners manage medications.

Where are therapy services offered?

Firefly currently offers in-person outpatient therapy services in Indianapolis at our Families First Center. Virtual telehealth options are available as well.

What are common questions I should ask my therapist?
People frequently search for what to ask at their first visit, such as:
  • What insurance do you accept?
  • What will therapy cost?
  • What is your treatment approach?
  • How often will we meet?
  • What is your cancellation policy?
Call to make an appointment
Text to make an appointment

Request an appointment

To inquire about availability and schedule an appointment with a therapist, please fill out the form.

"*" indicates required fields

Name*
Email*
How do you wish to be contacted?*